ServiceNow reviews

4.1

81% would recommend to a friend

(5,676 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,676 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Mar 27, 2026

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great product, awesome CEO, good culture

Cons

Difficult to growth, politics, favouritism

Viewing 112 - 114 of 5,676 Reviews

Glassdoor has 6,610 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.