Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,746 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Reviews by job title

      6K reviews
      5.0
      Sep 9, 2025

      Great to work

      Sre engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good perks and benefits with good work life balance

      Cons

      there is nothing much to complain

      4.0
      Sep 9, 2025

      GOOD

      Sde-2
      Recommend
      CEO approval
      Business Outlook

      Pros

      Better pay, culture, RSUs, in office ammenities

      Cons

      Too much work load in certain BUs

      1.0
      Sep 8, 2025

      No paid at downtime

      Computational linguist
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is no pros at this company.

      Cons

      The company's work platforms or systems frequently experience downtime. During these down-periods, you are considered NOT to have worked and will not be compensated. Therefore, even as a full-time employee with working 40 hours per week, if the system is only operational for 20 hours that week, your waiting time does not count ato all. You will not earn even a penny. You are required to remain seated in front of your computer screen, ready to work immediately as well.

      Viewing 565 - 567 of 5,746 Reviews
      Related searches: ServiceNow jobs | ServiceNow salaries | ServiceNow benefits | ServiceNow interviews | ServiceNow conversations
      ReviewsServiceNow reviews

      Glassdoor has 6,686 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.