ServiceNow reviews

4.1

81% would recommend to a friend

(5,711 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,711 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Nov 23, 2016
Recommend
CEO approval
Business Outlook

Pros

- one of the top IT companies in the world - opportunity to learn about new IT products and services

Cons

- fast paced - aggressive attitude from management and colleagues (not unusual in pre-sales and sales departments, but very extreme in this company)

3.0
Nov 21, 2016

A very political place- too bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

RSUs, smart peers and so-so snacks. The industry has a great future. CEO is sharp and delivers for sure. Hiring bonuses, and the company will throw the usual Silicon Valley perks in for income- no cost controls are great for new folks

Cons

Entitled and incompetent middle-management from the 'good ole days.' The view is- "if I don't know, I can at least please people and pretend to be a BFF." The worst mistake I witnessed over time- strong nepotism, promotions without merit is REAL middle-managers operate n the kind of fear that doesn't drive better work- they don't understand the CEO's 'positive fear' keeps us vigilant idea.

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Glassdoor has 6,647 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.