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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,724 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,724 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Reviews by job title

      6K reviews
      3.0
      Jun 1, 2017

      Sales

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Upside in opportunity for business process automation

      Cons

      Unstable employee confidence for long term job relevance

      4.0
      May 25, 2017

      Professional Services Operations and Interaction with Corporate PS Management

      Service delivery manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      ServiceNow (SN) PS Leadership is very experienced and generally treats their field staff as professionals. Delivery Managers are allowed to manage the accounts to insure customer satisfaction.

      Cons

      SN Leadership needs to listen more to the field managers with regards to tools set used and staffing requirements. The use of "pools" for resources based on practices works but the field managers need to have a greater voice in projects assignments.

      Viewing 5386 - 5388 of 5,724 Reviews
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      Glassdoor has 6,661 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.