ServiceNow reviews

4.1

80% would recommend to a friend

(5,728 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Oct 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Lowest salary in Amsterdam! They are hiring underpaid foreigners mostly out of Netherlands due to their bad reputation here! Everybody exhausted on a daily basis, lots of mistakes made by managers those need to be corrected by operational! Fluctuation is very high-you will not even have time to remember for names! During your probation you do not have the full picture what is gonna be your role! It is an IT company, who is pre-testing their own products on them self-your process will never be "normal"!

Cons

Overwork not paid (about 30 hours per month-extreme overwork here is normal during closing-that is 2 weeks & slide down your overwork is also not an option!). Managers are not professional! If you have skills at Service Now is fine, if you do not have is also fine! For your overwork you are paid of with cutting your bonus! The finance team is full with not professional, incompetent individuals (waitress, shop assistant, bar musician)-at the end of the month you need to correct AP, AR, Payroll mistakes in the General Ledger beside your own closing tasks!

5.0
Oct 21, 2017

great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

everything is great i rec working there

Cons

nothing, everyone is nice and salary is good, only, this job is not for faint hearthed

3.0
Oct 21, 2017

Play Hard, Work Harder

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, great benefits, many in-office perks likes bi-monthly happy hours on campus, kitchens full of snacks, and as much vacation as your manager approves. Awesome employees who like to have fun along the way.

Cons

Too many executives all trying to make their mark, so projects keep spinning around in circles and things get done too last minute. As a result, you end up spending way more nights and weekends working on projects than you really need to. Burn out is bound to happen sooner rather than later here.

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Glassdoor has 6,666 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.