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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,730 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.8

      Career opportunities

      3.7

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Jan 23, 2018

      Great company if you get in the right team

      Senior technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good tool Technology is used by company no pressure to work nobodys watching technology growing super free snacks and lunch

      Cons

      No team leading from manager manager always has personal issues no interest in my career only her personal life and her travel. People get boring easy, allow training on other courses. No communication unless you are near manager or hear conversations no devleopment Tech lead is not tech, just longest in team

      4.0
      Jan 21, 2018

      ServiceNow is a company growing with a Lightspeed.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - One of the Fastest Growing Company in the Silicon Valley. - Very good Work/Life Balance.

      Cons

      Will let you know if I find one.

      3.0
      Jan 19, 2018

      Poor leadership and management in certain areas

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Growth opportunities • Offices are state of the art • Macbook Pros for everyone • Snacks and bi-weekly happy hours

      Cons

      • Growth opportunities have led to a workplace with too many directors and mangers with overlapping responsivities and not the skillsets necessary. There are many cases where directors have no direct reports since they have been pushed around from team-to-team. • Culture is disappearing quickly. The culture in which everyone feels valued, everyone has a voice, friendly people who are excited be at ServiceNow, teams working with other teams are things of the past. • Business Units work in silos and there is lot’s of overlap and wasted effort. • 4 billion by 2020 doesn’t seem achievable based on the growth patterns discussed in All Hands. • Best talent leaves around 4 years after RSUs vest.

      Viewing 5296 - 5298 of 5,730 Reviews
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      Glassdoor has 6,668 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.