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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,731 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,731 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Reviews by job title

      6K reviews
      5.0
      Apr 13, 2018

      Great teamwork

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of great teamwork in my group

      Cons

      At times, long hours are required but that’s true everywhere

      2.0
      Apr 10, 2018

      ServiceNow is all about Sales and profit for management, nothing else

      Senior technical consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great platform to work on, Fred Luddy had it right back in 2004 obviously! It's flexible, rewarding and fun to work in the ServiceNow environment. Also, the ServiceNow instance and the community around ServiceNow are great!

      Cons

      Managers; - too many brought in from old company structures - condescending attitude towards employees - doesn't recognize talent and effort

      5.0
      Apr 10, 2018

      2 years in and still amazed

      Solutions architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast paced innovation that makes a difference to our customers. My teammates are awesome. They are dedicated, knowledgeable and care about our customers.

      Cons

      Too many projects and not enough time. We can’t find enough talented people quickly enough to keep up with the growth

      Viewing 5260 - 5262 of 5,731 Reviews
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      ReviewsServiceNow reviews

      Glassdoor has 6,669 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.