ServiceNow reviews

4.0

77% would recommend to a friend

(5,747 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,747 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Dec 23, 2018

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture. Company is growing fast. This is the right time to join Servicenow

Cons

No downsides. All good. They have amazing products

4.0
Dec 20, 2018

Account Development Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay Company growth Company reputation is top of the industry

Cons

Culture Lack of movement within sales org internally

2.0
Dec 10, 2018

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great products Loyal customer base Smart and loyal employees

Cons

Strategy and values being articulated by senior management not filtering down to the field, all about the numbers Toxic sales environment micro managed by spreadsheets where leaders would rather apportion blame rather that fix the root cause of issues Becoming hugely political and striving to become a large corporation means loss of company identity

Viewing 5185 - 5187 of 5,747 Reviews

Glassdoor has 6,687 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.