ServiceNow reviews

4.1

79% would recommend to a friend

(5,734 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,734 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Oct 20, 2025

India Team

Recommend
CEO approval
Business Outlook

Pros

- Growing organisation - Well being days

Cons

- Too many leadership changes - More control with the managers

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

* Great place to work at. * Good work life balance.

Cons

* Locked in to the ServiceNow platform, do not get opportunities to learn outside technologies (unless you're in the core platform team).

Viewing 460 - 462 of 5,734 Reviews

Glassdoor has 6,672 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.