ServiceNow reviews

4.1

79% would recommend to a friend

(5,730 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Nov 1, 2025
Recommend
CEO approval
Business Outlook

Pros

ServiceNow offers an outstanding work environment defined by a positive culture and strong focus on inclusiveness. The company values flexibility and work-life balance, making it easier to manage professional and personal commitments. There are great opportunities for training and advancement, and employees feel recognized for their contributions. Overall, ServiceNow is a great place to grow your career.

Cons

During my time at ServiceNow, I haven’t encountered any significant drawbacks. The company truly embodies what the People Pact promises, fostering an environment where: • We win as a team • We strive to wow our customers • We create a sense of belonging • We remain hungry and humble Overall, ServiceNow delivers a positive and collaborative workplace experience just as described.

Viewing 427 - 429 of 5,730 Reviews

Glassdoor has 6,668 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.