ServiceNow reviews

4.1

80% would recommend to a friend

(5,728 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Nov 18, 2025

SRE Engineer

Recommend
CEO approval
Business Outlook

Pros

Great Team Great work culture Opportunities to grow

Cons

Moving slow Legacy Stack Less learning opportunities and structure

5.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Very happy here Everyone is very friendly and helpful A lot of opportunity for growth

Cons

Constant changes, company is still figuring things out Changes in management

4.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing production leadership good pay

Cons

Turned into Msft with the politics

Viewing 391 - 393 of 5,728 Reviews

Glassdoor has 6,666 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.