ServiceNow reviews

4.1

80% would recommend to a friend

(5,719 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,719 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Dec 25, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Good work enviroment and easy onboarding process

Cons

None at the moment, good place.

5.0
Dec 24, 2025

The company is great overall

Recommend
CEO approval
Business Outlook

Pros

Benefits, culture, platform, agility and people's attitude

Cons

New Leadership, predominantly from Salesforce and Oracle, will eventually turn us into another mediocre enterprise

3.0
Dec 23, 2025

Great remote job

Recommend
CEO approval
Business Outlook

Pros

Great pay, little work, culture is chill

Cons

Poor management and organization, not enough work to go around, it’s SaS

Viewing 322 - 324 of 5,719 Reviews

Glassdoor has 6,656 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.