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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,614 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Senior management

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      4.0
      Oct 20, 2015

      Great company. Care of employees second to none!

      Store director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Personal development focus. Adaptable and growing company. Leadership works with you based on your will to develop your own career. Must be great at critical thinking and decision making. Great perks and great Support of managers in general.

      Cons

      Tenured managers not as valued as newly hired leadership. Sometimes feels said Corporate Leadership holds grudges and does not reward effort of Leadership at the store level enough.

      3.0
      Oct 19, 2015

      IT Group: Opportunity and Dysfunction

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sephora is classic retail IT: reasonable hours, predictable responsibilities, top-heavy management, access to world-class technologies, systems and equipment. The 4 weeks of vacation, unlimited sick-time and bonus structure (half a year's pay in my case, when we have a good year) are fantastic.

      Cons

      Top-heavy management. Dysfunctional relationships between software development and product development, worsened by management style and insecurity. Obvious racial profiling in the IT group when hiring for management positions (It's what they call an "Indian shop"). Very few promotions in the overall IT group -- I think they figure the benefits and lifestyle are so good that promotions aren't necessary.

      4.0
      Oct 9, 2015

      ....

      Color consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gratis, bonuses, and making people feel beautiful. Playing with makeup all day. Seeing new products before their launched.

      Cons

      Clients can be needy, which is fine but some over do it. Feeling like pressure of making sales goals on a time limit. Not being able to spend more than 10-15 with one client makes it hard to understand what they need. Feeling like you run around all day and go to get a sip of water, to be yelled at for talking to a co-worker, even though they were just saying hi to each other. Never feeling good enough, when they promote people who are new. Having to be checked out every time you leave the building. To the point where I had to take my sweat shirt off for a male manager and was only wearing a small tank top. Very embarrassing.

      Viewing 280 - 282 of 9,614 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,229 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.