Sephora reviews

3.7

65% would recommend to a friend

(9,603 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Jan 20, 2026

good company

Recommend
CEO approval
Business Outlook

Pros

flexible, inclusive, personally i had a great team

Cons

catty, gossipy, too much into credit cares and upselling, to the point of annoying customers

2.0
Jan 19, 2026

It’s retail

Recommend
CEO approval
Business Outlook

Pros

Gratis/free product Foot in the door into beauty industry Fun at times

Cons

Toxic work environment/management Unstable hours/scheduling No work life balance Micromanaging/pressure about metrics

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Sephora Response
4mo
Thank you for your feedback. At Sephora, we aim to set you up to be a star in your own right within the beauty community. Getting your foot in the door to the beauty industry is just one way we do that. ❤️ We also appreciate your candid feedback regarding the work environment. Creating clear and fair expectations is something we work on daily to improve scheduling, work/life balance, and metric requirements. Thank you again and we wish you the best of luck on your next adventure.
Viewing 199 - 201 of 9,603 Reviews

Glassdoor has 12,214 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.