Sephora reviews

3.7

65% would recommend to a friend

(9,602 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Jan 27, 2026

Under resourced business with strong culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture at this business is quite strong. Growth within the organization is possible and leaders do support with this however this can be improved for younger talent with lesser experience. Good management helps a lot with how everyday passes by at work. Supportive colleagues and amazing brands make the job a bit more rewarding.

Cons

Work life balance is quite minimal. Irregular shift patterns, last minute shift changes, and working weekends regularly does make life outside of work difficult. Business is fast growing but quite under resourced requiring long periods of time to deal with simple challenges and basic tasks that can be automated, are manual – reducing efficiency. Average base pay could be better as target based commission is not enough of an add-on for most. Lack of visibility with senior leadership and a fast paced environment make it difficult to expand skillset outside of your current role.

3.0
Jan 27, 2026

Retail

Recommend
CEO approval
Business Outlook

Pros

If you’re full time or part time you get gratis

Cons

Poor communication, favoritism, no opportunities.

4.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for growth. If you express a desire to grow, you will be put on a path towards that. The pay is good. The colleagues are very lovely.

Cons

Working weekends. Store closes at 9pm

Viewing 178 - 180 of 9,602 Reviews

Glassdoor has 12,212 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.