Sephora reviews

3.7

65% would recommend to a friend

(9,604 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
3.0
May 8, 2018

Sephora Digital SEA - messy organisation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- GREAT peers, most are capable/ smart workers - In general, bosses are open to new ideas - Front lining new technologies in beauty - Work life balance is in tact for most I would only recommend this org if you have a resilient and self-sufficient / resourceful personality

Cons

- Messy organisational structure due to retail and digital merger - Poor employee loyalty incentives - Lack of talent appreciation - Some scopes: overworked and underpaid - Business directions are messy/ gaps in internal communiciations

1.0
Aug 3, 2017

High Turnover

Recommend
CEO approval
Business Outlook

Pros

gratis (when it was finally given!)

Cons

Micromanagement ! Treated like a 5 year old; favoritism-2 other cast left when I did=turnover increasing because cast treated poorly; Sephora favors client #1 and their employees dead last! Different rules for different people; Hourly pay is a joke-make more money anywhere else; annual P4D is another joke-happy talk; hours always being cut; My educational background higher than most leadership yet treated as just an ignorant employee! Zones are so restricted you cannot move and clients notice!! Also, the constant "searching" through employee purses, bags, etc. is totally demeaning-as if all are criminals;

Viewing 148 - 150 of 9,604 Reviews

Glassdoor has 12,215 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.