Sephora reviews

3.7

65% would recommend to a friend

(9,614 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
5.0
May 9, 2013

The client always comes first!

Recommend
CEO approval
Business Outlook

Pros

1.Values based company(work life balance, teamwork, passion for clients, initiative, etc) 2. Gratis 3. Company invests thousands of dollars in your development( training that includes airfare,meal and hotel accommodations if traveling) 4. Fun environment where the majority of fellow teammates are very vested in sephora's culture. 5. Lot's of growth potential from leadership, educator roles, and PRO Team. 6. You don't have to be licensed to work at Sephora as long as you are passionate about learning! You learn so much from experience and client interactions! There is NO WAY that as a makeup artist in school that you would have the opportunity to work on 60+ faces a day! Plus with different skin tones, concerns, shapes, etc. 7. Perfect for product junkies that just want to play with new products, experiment with colors, and SECRETLY shop while working on clients........ all day long! ;) 8. NON COMMISSION based. Team goals and bonuses. Monthly sales bonus and quarterly service bonuses. The highest level in sales bonus is like 25% of your gross monthly income!

Cons

Every store is different. Make sure that the store you are looking to get hired at has a solid team. ESPECIALLY the leadership team. The leadership team you work with could make or break your experience with the company. Become a frequent client before applying at the location. Maybe set up a makeup appointment to have your makeup done so you can hash it up with the makeup artists about how they like their job. Talk to more than one person about it. There is always someone that is a bad egg on THEIR way out so their opinion may not be the ONLY one you want.

4.0
May 7, 2013

Lead

Recommend
CEO approval
Business Outlook

Pros

Sephora is by far the best retail establishment that I have worked with.

Cons

Retail hours. But, it IS retail and you have to know that going into the job.

5.0
Apr 18, 2013

A great company - financially set.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of fun - work life balance - training is very good - high standards.

Cons

Pay could be more competitive, especially for store management and what is expected of them.

Viewing 9292 - 9294 of 9,614 Reviews

Glassdoor has 12,229 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.