Sephora reviews

3.7

65% would recommend to a friend

(9,618 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Dec 31, 2013

Cool if you're into makeup

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gratis, 20% discount on brands, 40% discount on Sephora brand

Cons

No work/life balance, always on your feet, catty coworkers who like to gossip

5.0
Dec 29, 2013

Store Director

Recommend
CEO approval
Business Outlook

Pros

Professional development Many career opportunities Hands on CEO, VP, RVP, DM, LP, and Education Values based company Gratis Competitive compensation

Cons

There aren't many cons, but I think you have to be exceptional at the following to be successful and fulfilled at this company. 1. You have to have strong business acumen and forecasting skills. 2. People development needs to be a strength. This is not a company that puts part time employees on action plans because of statistical information. There isn't any for them. Everything is very behavioral. 3. Sephora has many moving parts of the business, strategic thinking and planning is a must. 4. Must like working in a fast paced atmosphere, our low volume stores are not low volume. There is also not any downtime. The work load is only light during December.

5.0
Dec 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Gratis (free makeup, skincare, etc), 401k, medical benefits, bonuses based on achieving sales goals, rewards for your store doing well in various contests (I had earned enough points through our store's success to get a free $400 digital camera - awesome), hands on training and education (although this has changed in the past year and a half or so), and a closeness you can find nowhere else! Such an amazing company. Sephora is like a sisterhood (with a few brothers too!) that allows the best of friendships to blossom. The environment is fun, non-catty because we aren't commission, and allows you to express yourself in a way you wouldn't be able to elsewhere. You always have people that care about you at work, and that is so important because it makes work enjoyable and a pleasure to go to.

Cons

Sometimes it can be difficult to move up in the company, but I think rather the more difficult piece is deciding which direction you would like to move in, as management is very, very accommodating and genuinely wants to develop you. They truly do develop their cast and will make sure to designate responsibilities to you to help you grow into the role you would like to assume. With that being said, there are definitely some blasé leadership members that make me question the promotion process but I suppose if you've been with a company long enough they have to shove you somewhere … However, most of the time the managers are excellent. Not enough promotion from within. Other con is that the schedules are typically not released until the last minute which is unfortunate for planning your life around, but that's probably the worst thing so it's not bad at all!

Viewing 9211 - 9213 of 9,618 Reviews

Glassdoor has 12,234 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.