Sephora reviews

3.7

65% would recommend to a friend

(9,619 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Mar 5, 2014

Great environment, but often overworked

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Loved the people I worked with, being at the forefront of technology in the beauty space and the brand name. Solid bonus structure and you get to play with beauty products at work.

Cons

Lacking structure, many people work outside of their job descriptions and the management team increases in size while the rest of the office sits and waits for promotions. They don't really promote from within and there is no onboarding training whatsoever.

5.0
Mar 1, 2014

Fun place to work.

Recommend
CEO approval
Business Outlook

Pros

The pay is better than a lot of retail jobs. The employee discount and gratis (free products provided by brands when you train with them) are awesome. Also, the level of education is amazing-you've got potential to travel to cities like New York and San Francisco for training. Even local in-store training is innovative and it's great to always have new products coming though the doors. The level of client service is excellent even as an employee making a purchase and the people I work with are my second family. For the most part, the people I work with are happy with their jobs.

Cons

Not enough hours to go around for part-time cast members. Also, the application process of applying for a promotion is very lengthy and involves several interviews.

3.0
Feb 27, 2014
Recommend
CEO approval
Business Outlook

Pros

You receive free product, training, make friends, and have fun

Cons

Inexperienced management, competing egos, budget doesn't always allow for employees to receive promised hours.

Viewing 9169 - 9171 of 9,619 Reviews

Glassdoor has 12,237 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.