Sephora reviews

3.7

65% would recommend to a friend

(9,619 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Apr 3, 2014

Slave to Corporate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gratis, time off, and other benefits are pluses of working at the Sephora HQ. The company continues to grow and continues to be successful, in general. The Pros end here.

Cons

The women here are catty and abrasive to each other. There is a culture of pointing fingers, passing the buck, and throwing people under the bus. I have witnessed this many times over. It is uncomfortable watching people get talked down to. You have to have thick skin to work here. Work/Life is an issue. Everything is treated as urgent and must be done, YESTERDAY. The place is understaffed, and people are over overworked. Turnover is high. I have never seen or met so many unhappy and catty people. Telecommuting is nearly impossible and in general, not accepted and frowned upon. There is a dress code. In a "fashion forward" and "creative" environment, it is shocking that a dress code of only being able to wear certain colors is enforced. There are incompetent senior managers (director level and above) who do not inspire change or have the motivation to change things for the better. Some senior managers have absolutely no clue on the business they are running. Some don't even know basic top line numbers. It is alarming they were promoted to as high up as they are. Around here, you get promoted based on how much you kiss up, not based on how smart or skilled you are.

4.0
Apr 3, 2014
Recommend
CEO approval
Business Outlook

Pros

The brands and company are extremely generous with Gratis. Working and training with multiple brands is a great experience. Sephora values are a great guideline. Going to work every day and having fun all while getting paid to do what you love.

Cons

Exempt managers are not as involved as they should be. Hourly managers are required to do just as much with a completely different rate of pay. Lots of brand options for clients, that sometimes change too often.

3.0
Mar 29, 2014

Sales

Recommend
CEO approval
Business Outlook

Pros

Getting free makeup in a real perk

Cons

New employees get the worst hours

Viewing 9154 - 9156 of 9,619 Reviews

Glassdoor has 12,237 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.