Sephora reviews

3.7

65% would recommend to a friend

(9,620 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
1.0
May 7, 2014
Recommend
CEO approval
Business Outlook

Pros

yes there are little incentives such as free cosmetics and samples and even brand training. Pay as well. However, this is simply enacted to distract you and hide something lurking beneath the surface. Which brings me to my next point.

Cons

There is no such thing as job security. Jobs are kept sadly as a result of favoritism and not hard work as they try to state in the initial interviews. The whole call center is NOT beauty certified- don't let anyone fool you. They do not care when they fire you and they will not give you even a weeks notice. The first time they let me go it was Christmas Eve, the next time my birthday after receiving the day off from the manager weeks in advance. Going above and beyond will not help you in this job. Most of the permanent staff is incompetent, the team leads are cliquey as well as a majority of the staff. If you need a temporary job then go for it but be aware, even though the floor managers smile at you, they will and can be easily heartless!

3.0
May 5, 2014
Recommend
CEO approval
Business Outlook

Pros

lots of free product, some staff was awesome, you got to be free with looks and hair color.

Cons

Not much room for growth, promoted externally, the uniforms were not comfy, demanding needy clients, some people were petty and lots of drama

4.0
May 5, 2014

Totally love my job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is amazing to work at a job with fantastic, knowledgeable woman that are as passionate about make up and skincare as I am. They really make sure to invest in their employees. We watch training videos before we go on the sales for to ensure we are knowledgeable and educated. My coworkers are a blast to work with, just the right amount of professional and fun. I feel like management is truly behind us, all the way up through the chain. The gratis is pretty wonderful too ;)

Cons

The holiday and weekend scheduling, but that's to be expected when working retail. There's not much chance for promotion if you're not interested in management and do not want to relocate to San Francisco. Also, I totally understand why we don't work on commission, but it can be frustrating when you sell so much and KNOW in a different job situation you could be making a cut of that. That all being said, you're being paid a margin above minimum wage, and it's tough to make a living on that. I love everything about this job but I just don't feel like it's enough to make a CAREER out of.

Viewing 9133 - 9135 of 9,620 Reviews

Glassdoor has 12,238 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.