Sephora reviews

3.7

65% would recommend to a friend

(9,620 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
1.0
May 16, 2014

fake beauty

Recommend
CEO approval
Business Outlook

Pros

pays well, nice office, good discount

Cons

passive agressive, not supportive, unrealistic expetations

1.0
May 15, 2014
Recommend
CEO approval
Business Outlook

Pros

SF Headquarters is convenient to get to through mass-transit. Sometimes you get free samples of product, which is always fun. Having Sephora on your resume is a gain.

Cons

The whole atmosphere felt like a bad high school movie: sorority-clique staff, usually incompetent and attaining the job through connections rather than knowledge in the field. Promotions are based on favoritism rather than measured work achievement. There is no job security, which I saw at HQ when one girl was fired on the spot for nothing specific. Working hard, putting in late hours, and going above the call of duty is not recognized, even verbally. I saw many talented people, from full-time workers to unpaid interns, be verbally abused, overworked, disrespected, and quickly discarded, or run far away when they witnessed such events happen to others.

2.0
May 15, 2014

For Future Sephora employees

Recommend
CEO approval
Business Outlook

Pros

The trainings along with product are nice! Back in 2004 I would give this company a 10 for sure

Cons

Where to begin......they have lost the focus & concern for there biggest asset of all!! The people that make them $$$, turnover has become very high because of deappreciation for employees, the raises have tanked in the last 4 yr.'s, to to corporate & everyone in every single store location walks on eggshells!, you are constantly watched over & expected to be extremely PC at all times ( when it use to be a little bit looser of an atmosphere) , etc.

Viewing 9124 - 9126 of 9,620 Reviews

Glassdoor has 12,238 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.