Sephora reviews

3.7

65% would recommend to a friend

(9,619 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Aug 5, 2025

horrible culture

Recommend
CEO approval
Business Outlook

Pros

30% off discount is nice and the gratis can be good if you're at a location that has higher sales

Cons

never felt such high anxiety working retail. the culture is absolutely rancid and every one of those managers has extreme mean girl energy. it's impossible to make friends working there because of the extreme lengths that leadership goes into splitting the employees up, pay wasn't also great for the insane metrics they expected you to push. They also expected you to have insanely wide availability even though you'd only get scheduled once or twice a week??? so that made work-life balance very hard.

4.0
Aug 5, 2025

Sephora

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people and perks of free makeup. Customers were so great.

Cons

Management had favorites and only promoted who they liked not really who was trying to

1.0
Aug 5, 2025

annoying

Recommend
CEO approval
Business Outlook

Pros

being a part of a big company

Cons

Poor retention, very low pay, favoritism, management is obsessed with sign ups and micromanaging

Viewing 508 - 510 of 9,619 Reviews

Glassdoor has 12,237 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.