Sephora reviews

3.7

65% would recommend to a friend

(9,618 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Aug 14, 2025

Enjoyed the challenge.

Recommend
CEO approval
Business Outlook

Pros

Stayed active through the entire shift.

Cons

Toxic work environment if you allow it.

4.0
Aug 14, 2025

Nice at first

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discount Trying products Being able to help others

Cons

Management Corporate rules that push product over client

1.0
Aug 12, 2025

Toxic and Performative Culture

Recommend
CEO approval
Business Outlook

Pros

Downtown Location, Free Product, Snacks

Cons

An incredibly nepotistic marketing team, with such high turnover. Leadership is incredibly toxic and favouritism is rampant. It's a culture of fear and anxiety, where everyone is afraid of being stabbed in the back by their colleagues, and people losing their jobs has been so prevalent that no one feels safe. Definitely a culture of "old Sephora" people who have been here 5+ years who can be mean girls and can do no wrong, and are protected. HR is completely aware of a lot of the complaints against leadership, but do absolutely nothing about it. Engagement scores continue to go down year over year. It's all performative and no substance, and respect for the marketing team at Sephora has never been lower from crossfunctional partners. I have never worked for such abivalent and heartless leadership.

Viewing 490 - 492 of 9,618 Reviews

Glassdoor has 12,235 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.