Sephora reviews

3.7

65% would recommend to a friend

(9,616 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,616 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
2.0
May 15, 2014

For Future Sephora employees

Recommend
CEO approval
Business Outlook

Pros

The trainings along with product are nice! Back in 2004 I would give this company a 10 for sure

Cons

Where to begin......they have lost the focus & concern for there biggest asset of all!! The people that make them $$$, turnover has become very high because of deappreciation for employees, the raises have tanked in the last 4 yr.'s, to to corporate & everyone in every single store location walks on eggshells!, you are constantly watched over & expected to be extremely PC at all times ( when it use to be a little bit looser of an atmosphere) , etc.

1.0
Feb 9, 2014

No room to grow. Biased managers.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gratis. Learn some things first hand from brands that come in.

Cons

Managers express clear favoritism. Treat those lower than them like crap. Absolutely no room to grow in the company.

3.0
Feb 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Some Education, training and sometimes even videos to watch on the clock. Free food, and lots and lots of free product; some very genuinely nice people. If you are willing to play politics!

Cons

The Cast Members are generally catty and enjoy having a sour attitude towards each other. Always being judged on appearance before clocking in. Not being able to show up unless you have 2 tons of makeup on, and resemble a star trek crew member in a rumored Pablo Gurren designer "tunic". Hours are promised but never delivered. Rewards and bonuses are disappointing. No room for improvement within the store you were trained in. Anyone who moves up in position ends up relocating because of transfer requirements.

Viewing 298 - 300 of 9,616 Reviews

Glassdoor has 12,231 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.