Is Salesforce a good company to work for as a Success Engineer- Developer Support?

Success Engineer- Developer Support professionals working at Salesforce have rated their employer with 4.4 out of 5 stars in 298 Glassdoor reviews. This is a higher than average score with the overall rating of Salesforce employees being 4.0 out of 5 stars. Search open Success Engineer- Developer Support Jobs at Salesforce now and start preparing for your job interview by browsing frequently asked Success Engineer- Developer Support interview questions at Salesforce .

Does Salesforce pay Success Engineer- Developer Support employees well?

Success Engineer- Developer Support professionals rate their compensation and benefits at Salesforce with 4.6 out of 5 stars based on 298 anonymously submitted employee reviews. This is 6.7% better than the company average rating for salary and benefits. Find out more about Success Engineer- Developer Support salaries at Salesforce.

What are the top reviewed jobs at Salesforce?

Account Executive (2532) , Software Engineer (538) , Business Development Representative (BDR) (525) , Senior Account Executive (425) , Technical Support Engineer (383) , Sales (311) , Director (281) , Solution Engineer (227) , Enterprise Account Executive (224) , Senior Software Engineer (222) , Member of Technical Staff(MTS) (213) , BDR (210) , Sales Development Representative (SDR) (209) , Solutions Engineer (199) , Manager (196)

What are the pros of working at Salesforce according to real employee reviews?

"Salesforce promotes a great culture as a company and that is reflected in the employees' interactions at the company" ((in 2825 reviews)); "Many might have told about all the great benefits salesforce offers and everything is true :" ((in 2822 reviews)); "They hire a great bunch of people and generally people in SFDC are smart and team players." ((in 1621 reviews)); "Good Work life balance and OOM" ((in 1365 reviews)); "fun to work for and the poeple are nice plus pay is good" ((in 976 reviews))

What are the cons of working at Salesforce according to real employee reviews?

"Managers are bad and rude here" ((in 440 reviews)); "Frequent layoffs and an unstable job environment can lead to job insecurity and disrupt career stability." ((in 395 reviews)); "Long hours (depending on which team you support) but generally speaking it's long hours and sometimes odd hours" ((in 140 reviews)); "Our upper management forced us to come in to the office the day before a major Holiday and is routinely cruel for sport." ((in 86 reviews)); "Can be political and some roles or areas get lost in the size and lots of middle management." ((in 73 reviews))

Salesforce Success Engineer- Developer Support reviews

4.4

91% would recommend to a friend

(298 total reviews)

Marc Benioff

81% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (298 reviews)

Ratings by demographic groups

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Success Engineer Developer Support employees have rated Salesforce with 4.4 out of 5 stars, based on 298 company reviews on Glassdoor. This indicates that most Success Engineer Developer Support professionals have an excellent working experience there. Salesforce is rated in line with the average (within 1 standard deviation) by Success Engineer Developer Support professionals compared to other employers within the Informatique industry (3.7 stars).

Reviews by job title

298 reviews

5.0

Feb 11, 2026

Great place to work

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Terrific culture, amazing to work with such smart and capable people.

Cons

Large organization, coordination internally can be complicated.

1.0

Feb 4, 2026

The job security is a toss-up. Company is going in wrong direction

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, great pay, Team members are friendly and helpful. 3 of 4 of my team managers were great

Cons

I can only say from personal experience but, I was up for promotion. Went through and passed 1st and 2nd round of management only to get laid off mid-cycle. It was the most baffling set of events Ive ever seen. You wait for the meeting to see if your promotion got approved or not and you get laid off? No one knows what happened. The manager who is doing the layoffs is confused why I would be upset and clearly did not look you up or even try and rectify for you. Just a very unorganized upper management suite. Never had this happen in 15 years in this industry and its weird they have such a high rating in "Values". Its seems like dishonest reviews. The CEO is going in a full AI direction but the product is not even completed. Its a half-cooked agent with 1/20th the capabilities of Flowise and N8N and expects employees/clients to be the beta testers. Layoffs will continue there and I feel bad for the employees who will be blind-sided.

4.0

Jan 25, 2026

Great Company

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

benefits, culture, people, diversity, balance

Cons

work pressure, switching opportunity is less

Viewing 7 - 9 of 298 Reviews

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