Salesforce reviews

4.1

79% would recommend to a friend

(22,480 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,480 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.7 stars).

Reviews by job title

22K reviews
2.0
Dec 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Great perks and amazing company

Cons

Management is awful. Good patch -> good performance Bad patch -> shity performance And the management don’t agree with that, believing every patch has the same potential

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Salesforce Response
1y
Thank you for sharing your feedback. We’re glad you appreciated the perks and the positive aspects of working at Salesforce. However, we’re genuinely sorry to hear that you had concerns about management and patch assignments. Ensuring that our teams feel supported and set up for success is a priority for us, and your insights highlight areas where we can improve. Thank you for being candid and for your contributions during your time with us.
3.0
Jan 31, 2024
Recommend
CEO approval
Business Outlook

Pros

-company uses their own product and it works well, fast pace environment with knowledgable people around -good for young folks in their 20 who are starting out, esp. in the US -salary is competitive to the market

Cons

-management that discriminates based on health condition and how much PTO you take ( even though in Europe its dictated by law), I got sick pretty badly and my manager was holding that against me until I actually left the company, after being with the company top performer for 14 yrs. -American view on PTO, even for employees in Europe, who are implied to take same amount of PTO as their US counterpart if they want any promotion - lack of complete transparency on annual reviews or any explanation or discuss thereafter from manager to employee, management granted bad review because I was out ill and prior to that was top performer for over a decade . Therefore impacting one career just because of one man's decision. -massif Layoffs happening at the same time as new people are being hired in the same team is just wrong and no one seems to care. Company does not live its values of caring for employees wellbeing, ok if you work very long hours, but if you get very ill because you have been working night and day under stress, then they much rather to replace you then take care of you.

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Salesforce Response
2y
Thank you for taking the time to leave a review. What you've listed in your cons is concerning - we do not tolerate discrimination or retaliation. We would like to investigate further. If you feel comfortable doing so, we encourage you to anonymously contact our third-party provider Ethicspoint at salesforce.ethicspoint.com. Even though you are no longer with the company, your feedback is important to us and we want to directly address these concerns to become a better workplace for all. Thank you again.
2.0
Apr 3, 2023

Used to be great, not anymore

Recommend
CEO approval
Business Outlook

Pros

Sales, Service, and Marketing are still relevant products with limited competition.

Cons

Salesforce used to be a great company but over the past 18 months things of deteriorated quickly. The amount of red tape has increased a lot, there is a pervasive sycophant culture across all levels of the organization. People claim to be customer-centric but are rather Marc Centric, this was always the case to some extent with Marc, but it's now becoming common with all executives. Salesforce used to pride itself in promoting "Psychological Safety", and asking employees to be "Courageous Communicators". These days are entirely over, Salesforce has become a highly political environment, where having an original/different point of view is frowned upon.

Viewing 16 - 18 of 22,480 Reviews

Glassdoor has 26,028 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.