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      Sage

      Engaged Employer

      Sage reviews

      3.5

      63% would recommend to a friend

      (5,260 total reviews)
      avatar

      Steve Hare

      70% approve of CEO

      60% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.4

      Career opportunities

      3.2

      Senior management

      Sage has an employee rating of 3.5 out of 5 stars, based on 5,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      1.0
      Aug 3, 2018

      Unhappy Work Life

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The brand although unfortunately having squeezed the pockets of accountants and small businesses for so long even that is met with disdain. I actually feel embarrassed to work here. My immediate team members are a great group of people but most of our conversations are about how unhappy we are.

      Cons

      Company lacks any vision or strategy. Products are over priced. Products are not keeping up with competition. Management doesn’t listen to any feedback and stifle any ideas. Systems so old you can’t do your job. Culture of back stabbing. Second hand car dealer mentality, sell it, move on, customers problem then. Unrealistic targets. Less than 20% of the team get any bonus.

      1.0
      Jul 17, 2018

      Horrendous

      Technical support - accounts
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sage perks... i guess. Building is decent, but now Stephen Kelly has got rid of one of the cafes it's not so great.

      Cons

      I'd like to know why when I applied I was not told about sales in Tech? This is pushed heavily on to us and causes so much stress. Sage do not care AT ALL about customer service, only sales leads. They'd rather we got a sales lead, which then has to be converted by sales (completely out of our control), then we will be penalised if it doesn't convert, than actually helping the customer. It is the most soul destroying environment I've ever been subjected to. Do not believe the current job descriptions, in tech support even if you have amazing CSAT and other scores, if your sales leads aren't up there you will be put through extreme stress. The method of dealing with customers (get them off the phone ASAP even though they've been on the phone 6 times this morning) is SO unethical.

      1.0
      Dec 18, 2018

      Save your sanity -- do NOT work at Sage!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      None whatever. Nothing to recommend here.

      Cons

      BULLYING The workplace is rife with bullying. The management bully staff, making us meet arbitrary sales targets in which we have no say in formulating.

      avatar
      Sage Response
      7y
      Sage is a responsible employer and we would not accept any instances of illegal working. We also have a zero tolerance approach to bullying at Sage – we take your claims seriously, so please get in touch so that we can take action as needed. I can be reached directly at Deanna.Buchanan@Sage.com. VP – People Function.
      Viewing 85 - 87 of 5,260 Reviews
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      Glassdoor has 6,282 Sage reviews submitted anonymously by Sage employees. Read employee reviews and ratings on Glassdoor to decide if Sage is right for you.