Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

67% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 295 reviews)); "This job offered great pay and was straightforward." ((in 152 reviews)); "working with great people and teams in a environment with rich company culture." ((in 56 reviews)); "Great leaders and coworkers." ((in 48 reviews)); "Great company culture from Marriott and good HR." ((in 44 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 191 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 135 reviews)); "No work life balance in the food and beverage department" ((in 100 reviews)); "salary is low and very hard to get a promotion" ((in 84 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 59 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Ritz-Carlton reviews

3.7

67% would recommend to a friend

(2,966 total reviews)

Hervé Humler

80% approve of CEO

66% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hôtellerie et tourisme industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Oct 7, 2025

Its cool

In room dining server

Recommend

CEO approval

Business Outlook

Pros

Solid Money and fun work environment

Cons

Upper Management doesn't care about IRD but we survive

5.0

Oct 6, 2025

Most Rewarding Job I Ever Had

Group reservations coordinator

Recommend

CEO approval

Business Outlook

Pros

I really enjoyed working with various clients, groups, and individuals that made the experience of the job rewarding. I was there from 2014-2018 (headline wouldnt let me go past 2021) but there are days I wish I was back in new orleans doing the same job!

Cons

Not getting overtime when you love the job!

4.0

Oct 5, 2025

Physical and relatively easy

Banquet houseman

Recommend

CEO approval

Business Outlook

Pros

Decent pay with the service charge and sometimes you get 3-4 day weekends due to not having events scheduled

Cons

Corporate job and stupid uniforms

Viewing 70 - 72 of 2,966 Reviews

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Jobs at Ritz-Carlton

Assistant Maintenance Supervisor

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Ritz-Carlton

Ritz-Carlton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Its cool

Most Rewarding Job I Ever Had

Physical and relatively easy

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Jobs at Ritz-Carlton