Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

67% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 302 reviews)); "This job offered great pay and was straightforward." ((in 154 reviews)); "working with great people and teams in a environment with rich company culture." ((in 52 reviews)); "Great leaders and coworkers." ((in 49 reviews)); "Great company culture from Marriott and good HR." ((in 43 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 190 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 131 reviews)); "No work life balance in the food and beverage department" ((in 99 reviews)); "salary is low and very hard to get a promotion" ((in 89 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 61 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Skip to content Skip to footer

Notifications

Ritz-Carlton

Part of Marriott International

Ritz-Carlton reviews

3.7

67% would recommend to a friend

(2,965 total reviews)

Hervé Humler

80% approve of CEO

66% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,965 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hôtellerie et tourisme industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Nov 20, 2025

Clique environment - Poor leadership

Market revenue manager

Recommend

CEO approval

Business Outlook

Pros

Great views from the hotel

Cons

Leadership team is unsupportive and not clear on direction

5.0

Nov 16, 2025

Benefits

Ritz staff

Recommend

CEO approval

Business Outlook

Pros

Discounts Parking zone Lunch included

Cons

Internal heating was low don't know another cons

3.0

Nov 15, 2025

Brand and property in decline

Concierge

Recommend

CEO approval

Business Outlook

Pros

Location, benefits and travel perks. Most departments seem open to promoting within. Opportunities to grow.

Cons

Pay is not comparable to other properties. No free parking. Departments stretched thin. Ritz-Carlton owned by Marriott and is no longer the same luxury brand hotel.

Viewing 55 - 57 of 2,965 Reviews

Top companies for "Compensation and Benefits" near you

Marriott International

3.6★Compensation & Benefits

Hilton

3.6★Compensation & Benefits

Hyatt

3.8★Compensation & Benefits

Accor

3.6★Compensation & Benefits

Jobs at Ritz-Carlton

Assistant Maintenance Supervisor

Apartment Leasing Consultant

Sound & Light Technician (Shipboard)

United States

View job

Activities & Events Associate (Shipboard)

United States

View job

Sommelier (Shipboard)

United States

View job