Rituals reviews

3.5

63% would recommend to a friend

(554 total reviews)
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Raymond Cloosterman

86% approve of CEO

59% positive business outlook

Rituals has an employee rating of 3.5 out of 5 stars, based on 554 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rituals employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

554 reviews
3.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly team that shows good support from other sales associates and supervisors

Cons

My manager pushed difficult customers onto me while I was the only person manning tills or had different duties at the time, this happened frequently and on multiple occasions. Both me and the manager started on the same day and this went on for as long as my contract

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Rituals Response
1mo
Hi there, Thank you for sharing your review here and we are happy to hear that you have had a good experience with us here at Rituals. It's always so important to share the good and the constructive with us- so thank you! Feedback is very important to us as it’s the only way we really know what is working… or what needs to be fixed! Do stay connected with us and we wish you a wonderful week. Kindest, Talent Acquisition & Employer Branding | Rituals Cosmetics UK/IRE
3.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay for job role

Cons

Expanded too quick, unable to provide proper support or safety in stores

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Rituals Response
1mo
Hi there, Thank you for sharing your review here and we are happy to hear that you have had a good experience with us here at Rituals. It's always so important to share the good and the constructive with us- so thank you! Feedback is very important to us as it’s the only way we really know what is working… or what needs to be fixed! Do stay connected with us and we wish you a wonderful week. Kindest, Talent Acquisition & Employer Branding | Rituals Cosmetics UK/IRE
4.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

-Good app for organising your shifts, you can also pick up extra shifts on the team group chat. -Very good retail training for a first job, you learn luxury customer service and how to promote products in store to customers through product demonstrations and promotions at the front of the store. You get lots of free products from training events, as well as a christmas gift, an onboarding gift, a free ritual bag and a free perfume spray.

Cons

Very high sales targets, and a lot of pressure to meet these expectations. Did experience pressure from a manager to go up to customers a lot to try to get them to purchase more in store, even when the customers had declined needing help from me previously.

avatar
Rituals Response
1mo
Hi there, Thank you for sharing your review here and we are happy to hear that you have had a good experience with us here at Rituals. It's always so important to share the good and the constructive with us- so thank you! Feedback is very important to us as it’s the only way we really know what is working… or what needs to be fixed! Do stay connected with us and we wish you a wonderful week. Kindest, Talent Acquisition & Employer Branding | Rituals Cosmetics UK/IRE
Viewing 7 - 9 of 554 Reviews

Glassdoor has 1,351 Rituals reviews submitted anonymously by Rituals employees. Read employee reviews and ratings on Glassdoor to decide if Rituals is right for you.