Riot Games reviews

4.0

75% would recommend to a friend

(1,042 total reviews)
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Dylan Jadeja

68% approve of CEO

54% positive business outlook

Riot Games has an employee rating of 4.0 out of 5 stars, based on 1,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Riot Games employee rating is in line with the average (within 1 standard deviation) for employers within the Médias et communication industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Apr 16, 2018
Recommend
CEO approval
Business Outlook

Pros

- Benefits - Unlimited PTO - Campus and free food - Some super talented co-workers

Cons

-The company culture is a complete failure. It's mostly used in a weaponized way to win arguments. Challenging convention is not a good idea at Riot, as well as giving negative feedback. You will be labeled as a negative, toxic person, and you won't be having an easy time with your team. The senior leadership, especially, doesn't take negative feedback very well, and is extremely good at dancing around issues and using their political skills. Agree with the leadership (or who's in touch with it), and everything will be alright. Despite what the so-called "Riot Manifesto" says, titles count at Riot, and a lot of senior people leverage them (combined with Alpha behaviors, political games and back stabbing) to win arguments and keep their status. "Hungry&Humble", I've seen many high-level people making fun of other companies and talking about Riot superiority, despite Riot constantly failing at delivering a second game in the last decade. Egos of a lot of people are way too big. - Favoritism is a big issue in the company, a lot of people in the senior leadership are not qualified for their jobs and, despite their constant failures at what they're doing (and a lot of people under them having a hard time/losing their jobs), keep their positions because they're buddies with the owners. These people's accountability doesn't exist, which is very disrespectful for the other employees. - In 4 years I've experienced and seen a lot of discrimination towards sex, race and nationality, by a lot of people who never faced consequences for their actions. - Extreme corporate atmosphere, with a lot of bad politics happening. - Being at Riot feels like being in a cult. Orientation ("De-Newbiefication" in the Riot language) is basically a full week of indoctrination. You're forced to wear an embarassing hat and, during one of the classes, you're asked to share a painful experience, in which you felt vulnerable (exactly like a lot of cults do). A lot of company gatherings in which a lot of hyperbolic (unrealistic, in reality), things about the company are said, to an audience wearing Riot clothes. Questioning stuff that Riot does (the game, esports, etc.) is perceived extremely negatively. - If you're planning on building a portfolio, go somewhere else. Riot moves slowly, the amount of work and the quality of it will be not up to par with the current industry standards.

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Riot Games Response
8y
Hi, I'm Michelle, a Talent Generalist at Riot. First, thank you for taking the time to provide your feedback. It saddens me to hear that you have had a negative experience at Riot and I would really like the chance to sit down with you to discuss your comments in-depth. Particularly, your comment that in your four years at Riot you have 'experienced and seen a lot of discrimination towards sex, race and nationality, by a lot of people who never faced consequences for their actions' is extremely concerning to me and definitely requires deeper discussion. I understand that Glassdoor provides an avenue to give feedback anonymously, though given the nature of the feedback you provided regarding behavior that would be in opposition of our Core Policies, we would really like to gather more details. Additionally, Riot has a policy against retaliation for any reporting Rioters. To be super clear: your position at work can't be impacted in any way if you make a report. We want Riot to be a place where every Rioter is (and feels that they are) respected, equal, and safe. In order for us to provide follow-up and take action, please consider reaching out to me directly. Thank you, Michelle Torrence mtorrence@riotgames.com
3.0
Jul 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits - Healthcare - Pay - Amazing coworkers - Amazing talent

Cons

Poor leadership experience at the top. League was a huge hit at the time and was more or less an indie startup. The same guys who were the interns, artists, engineers of league early seasons, mediocre by today's standards, are managing teams without actual experience to back it up. They're either painfully aware of this or fooling themselves. Both create horrible paths of toxicity, where vocal employees are quickly exited or silenced, or belittled. Complete dead weight who take credit as much as possible, shut anything down that's not their initiative, leave early, and are the loudest voice in the room. It's extremely easy to take credit for someone else's work due to the culture of 'default to trust'. Pretty easy to push that if you're outright lying about what value you provide. What makes a leader at Riot isn't shipping product or creating, it's if they have a checkmark by their name that says if they took Riot leadership training or not. Or if they're friends with another leader. God help them if Riot ever has layoffs because they'll have a huge wakeup call if they ever go to another studio. If they could trick said company's HR first I guess. Another odd thing is that failure is rewarded more the higher up you go. A leader who tanked two teams wasn't fired but only 'downgraded' to yet another department(probably with the same pay). Mostly due to him being friends with the owner. Meanwhile core employees quickly get exited or fired, sometimes to the detriment to the team they're on, if they step slightly out of Riot culture or suggest anything that could be seen as unsavory. It really creates an odd double culture of fun and games, and keeping your head down and just do exactly what leadership says. Riot can be a great place. The talent they've hired is outstanding. They need to REALLY trim the fat because there's a large amount of useless running amok in leadership roles. Maybe you guys should have yet another meeting to talk about it? I think there's change brewing but it'll be too late to even mean anything unless the actual leadership wake the hell up and actually do something instead of yet another overly complicated power point presentation.

2.0
May 25, 2018

Death by a 1000 bad decisions and fear

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Open ended PTO, free lunch, dinner and unlimited snacks/soda/cereal if you work in Santa Monica. Basketball court, tons of gaming areas, well stocked pantries, good coffee shop, and so on. Super passionate co-workers. Benefits are very generous for full-time employees.

Cons

Do you like corporate spin? Welcome aboard, bro! Do you like dealing with people who can never give you a straight answer about why a terrible decision is being made in the face of overwhelming evidence that it is going to be a disaster? Do you like working for people who know less about your craft than you do but are in charge for unexplainable reasons? You'll get to experience managers or dev leads who are super at making convincing, Riot-buzzword-laden PowerPoints but have no practical experience in the departments they run. Do you like having the Riot Manifesto used as a weapon to shut down dissenting opinions? Managers will block real questions about a bad decisions being made with “Well this is what the players want and if you’re so misaligned then maybe you shouldn’t be here.” When their terrible decisions blow up and harm things they'll just shrug and say, “I guess that wasn’t the right call after all.” Zero consequences. Put that on repeat. Do you like getting reasonable, semi-regular raises? Sorry! Getting a raise is tied to the fear your managers have of pushing for and having to justify it to the same department heads that make all the bad decisions. Riot’s “meritocracy” feels like a way to say “If you stay in the same job you will NEVER get a raise.” Sorry, if you just like doing your job. That’s not enough. Oh, you’re doing more? Sorry, your manager didn’t want to fight for it. You aren't likely to get a raise unless you have a title change. This may work for some departments/roles but it makes no sense to use it across the board. Like being kept in the loop? Sorry! Riot's inability to communicate internally and get departments to work together is legendary. Want to duplicate work other teams are already doing? You're in the right place! Want to move from one department at Riot to another (aka Lane Swap)? Good luck! Unless you're a super-ultra-alpha-achiever this is a one-way trip out of the company. I have witnessed people get permission to seek other opportunities in the company from their managers only to have those same managers torpedo their chances in these other departments for political/personal reasons. Even if you do get permission to move, this process will take a minimum of 6 months to a year to actually happen.

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