Riot Games reviews

4.0

75% would recommend to a friend

(1,042 total reviews)
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Dylan Jadeja

68% approve of CEO

54% positive business outlook

Riot Games has an employee rating of 4.0 out of 5 stars, based on 1,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Riot Games employee rating is in line with the average (within 1 standard deviation) for employers within the Médias et communication industry (3.7 stars).

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1K reviews
5.0
May 10, 2014

Review from a veteran in the publishing group

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best part of Riot is that despite the massive growth, the company has remained as a place for ambitious high-performers who are passionate gamers and want to make great things for other gamers. There are some seriously gifted people here who work very hard, and it's frankly inspiring. The company does a very good job at letting those who seek it tackle greater responsibility. Player focused is not just a mantra; there are often heated debates about what that means, but it's very rare to encounter anyone who is apathetic to player concerns. They are usually shown the door very quickly. The culture has been maintained despite scaling up. In publishing in particular, the team is very strong. We've generally done an excellent job at hiring both experienced people with a passion for knowledge sharing and people just starting their careers but with a high aptitude for learning and execution. Despite the game now approaching 5 years of age, the product still has tons of opportunity for marketers and community managers to re-imagine how we do things and go bigger. The IP is super fun, the game is compelling, and the fans, of which you have unparalleled access to, are the best in gaming. There's other perks: very competitive salary, free dinners, classes, great equipment, playing games at work, but at the end of the day, the best part about working at Riot is that you'll be working with great people and you'll be rewarded if you're willing to take risks.

Cons

One fact you need to understand should you happen to work in the publishing group and potentially any other group in the company: this is a production driven company. Producers, Product Owners, and Project Managers are the deciders. This in itself is not a con, as it's one of the reasons Riot has been so successful, but like any organizational structure, it presents some issues. Good producers have a great impact, but inept ones are very frustrating to deal with and have a disproportionate amount of power. When a producer and someone from publishing are able to get along, to understand and listen to each other, and to make decisions together, Riot is unmatched in our ability to deliver product experiences that players love. This is often the case, but unfortunately it's not always. There are two major challenges to working in a production driven environment: Release dates for features are constantly in flux. The added struggle for someone in publishing is that it's not just a "when it's done" attitude (which is a good attitude to have), it's that as soon as it's done, producers want to ship immediately. And since the various feature teams don't coordinate their releases, you'll have situations where a period of time will go by with no content, and then all of a sudden you have to make a stack rank of feature promotion and some things will just not get the attention they should. There's rarely a desire for production to ever wait once it's "ready", and because of that, players miss out. Missed opportunities come from SOME (not the majority) producers, mostly at the associate level, that either don't know the expertise of the publishing group, or don't see the value in marketing or community. Their are a lot of meetings or talks that these producers will set up that at first appear like they are interested in what publishing thinks about a feature, when really they just want to hear themselves talk and have publishing act as "yes men". Disagreeing in these meetings will usually be dismissed. If you are coming from a place where you are used to marketing or business development calling the shots, and you liked that sort of environment, this is not the place for you.

3.0
May 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Riot Games is a place you can really grow both personally and professionally, taking on more complex responsibilities and owning whatever you can. People working here really do love their work and try their best to do what is best for the players in the long term, even when we don't succeed. Most managers do a great job of doing the small things right, from arranging celebratory dinners, to recognizing key contributors, to little things that acknowledge when you do a good job.

Cons

The truth is that your experiences at Riot will depend heavily on your manager, your team, and your discipline. Some teams are awesome with high levels of cohesion, while others don't have accountability or great work environments. It is really hard to call out any particular team or discipline as there are people in all disciplines who work selflessly, but the people who normally get ahead are those that are friends with senior management or who are directly hired into positions they aren't any more qualified for than people currently in the organization. It's a sad fact that people doing similar jobs in different parts of the organization get paid different amounts and many of the people brought in over the past year are paid more than the rest of us and aren't bringing any more value.

5.0
May 9, 2014
Recommend
CEO approval
Business Outlook

Pros

People: I'm surrounded by incredibly talented, intelligent people who constantly challenge me to improve. I've learned more at Riot than I ever thought possible, and I see no sign of that stopping. Everyone is incredibly enthusiastic about League of Legends, and that genuine passion is infectious. Culture: Almost everything about Riot I'd describe as "high energy," dialed up to eleven. The culture is hugely focused on self-improvement and iteration. "Challenge convention" is a common phrase. Riot underlines how incredibly important understanding the player's perspective is, so we're always playing the game and trying to think globally. Open communication and seeking alignment is encouraged. Perks: So many perks... There is endless free food. Catered lunches happen frequently, and there's always leftover sandwiches, pizzas, greek food, etc. IT is always stocked with candy. The beverage machine is only 25 cents a drink. There are show-and-tells and other company meetings with free beer multiple times per month. There's birthday cake for everyone at the end of every month. To offset the incredible availability of free calories, there are dozens of sports and exercise groups that meet up after work... fencing, kickboxing, soccer, dodge-ball, boot-camp, you name it. The gym near the office is also subsidized to $25 a month (Though we'll be moving offices in the next year or so). There's a yearly company trip, all expenses paid, that generally also allows significant others along. Oh, also, you have "discretionary" time off, so as long as you don't go crazy, your vacation days are up to you. Baller. Work-life balance: Honestly, pretty good. I know many people who work late or sometimes come in on the weekends, but it's by no means expected or required. I leave around 7 PM every day and try to never come in on the weekends. That said, to learn and grow at the rate the company expects, I do sometimes feel that I need to use my free time to study and learn new techniques. Outlook: Every year the company is topping itself... the quality of talent coming in is staggering. The game is continuing to grow in popularity, with the eSports scene going from low-production-value streams with a few thousand viewers to record-shattering productions at the Staples Center in the space of two years. When we go on a yearly company trip, it's Las Vegas one year, Dominican Republic the next. I'm going to try to hold on as long as I can. TL;DR - The only constant at Riot is change. It's continually evolving and, so far, usually in the right direction.

Cons

Compensation/ Promotions - While my experience has been mostly positive, I know some who have had negative experiences. I'm a fairly young developer - I got into the company early, and was able to grow and get a few promotions along the way. I still have some opportunities ahead of me if I work hard, and overall I feel well-served. That said, I also have some more senior friends who feel the opportunities are lacking. I know some who took demotions or paycuts when they joined Riot. I know some who are still in that position after being at the company for years, or who feel they don't see eye-to-eye with their managers on what their compensation should be. Some departments have a reputation of having more stingy managers than others. On top of that, there is no bonus structure similar to many other game companies. Your mileage may vary. Development Uncertainty - Everything is in a constant state of change at Riot, which means that teams form and are dissolved constantly. Resources are shuffled around, and sometimes that awesome tool that was going to take a year to make gets cancelled six months in. Sometimes a team changes the game code and then dissolves when you need to ask them how it works. (To be fair on this last point: it is very much known as an issue by management and the engineering discipline is working hard to improve code ownership) In summary, while constantly changing allows us to be really agile, there's definitely some pain associated with constantly re-calibrating.

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