Riot Games reviews

4.0

75% would recommend to a friend

(1,042 total reviews)
avatar

Dylan Jadeja

68% approve of CEO

54% positive business outlook

Riot Games has an employee rating of 4.0 out of 5 stars, based on 1,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Riot Games employee rating is in line with the average (within 1 standard deviation) for employers within the Médias et communication industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Jul 3, 2015
Recommend
CEO approval
Business Outlook

Pros

* Great salary range for senior level employees. * Nice offices, good kitchens with free food. * Management doesn't micromanage. * Big operations budgets.

Cons

* Technically not innovative: running very old legacy architecture at some of the core elements despite the marketing hype for their culture about being at the forefront of technology. Too many examples to list... causes incredible frustration for engineers. Your career will suffer if you plan on implementing modern tech or want to advance your resume in technical prowess. Be prepared to work on decade old apps/configs and bad code that's dumped in your lap from the supposed "architect" employees that have been around since ~2008-2010. * Change management is the least efficient and least useful process I've seen in any tech company. Barely any adherence to ITIL process and most tech employees I asked about it had never heard of it. Shameful. * Bogged down in inefficiency at all levels of network and technical operations. * Management doesn't micromanage but they don't manage closely either - it's incredibly hands off and of the mindset that employees will either succeed or miserably fail without any guidance. * Pointless cultural frameworks exist in an attempt to brand Riot as "this that and the other". This was only instituted once a particular director was hired and that was the breaking point where the company changed from a fun place to work (about ~500 people) to a culturally immature struggle to be popular instead of technically successful. * Growth is out of control; ie management was efficient under 400 people, now the company is over 1,200 people and they haven't improved. * Re-org happens far too often and confuses employees, destabilizes teams, decentralizes reporting structure, projects lose focus, inter-team communication is massively broken as a result. * Employees kept in the dark about core changes to infrastructure and direction and efficiency metrics of operations and network. There used to be an all hands type meeting for many years but it was disbanded once the company grew too fast and spread too thin. * Technical direction is impaired by the above point, engineers are not empowered to know the overall architecture (game loop knowledge training is far too vague and doesn't cover the actual reality of the architecture like it used to because of how much things have changed since that required knowledge was implemented.) * Cultural hiring process fails to hire experts, instead hiring based on popularity. * WAY TOO MANY EMPLOYEES PLAYING LoL DURING WORKING HOURS. So much productivity lost here causing systemic laziness. * Majority of technical side of the company suffers from unhealthy lifestyles. Cultural fit tends to promote a lifestyle that results in a lot of obese and overweight employees. I lost count of how many employees went from healthy BMI to overweight/obese BMI during the 5 years I worked there. It's sad to watch people change this way and have the company not promote healthy lifestyles. * Terrible LGBT support overall despite the recent hype given to the charity donation for the Trevor Project. That was charity for marketing, nothing more. Highly homophobic and misogynistic work environment (I'm not LGBT or female but wow... the guys there are pretty crude and awful sometimes. It's like being surrounded by Gamer Gate sometimes.) * Work life balance is abysmal. Worst of any company I've worked for in my 16+ years.

2.0
Dec 15, 2018

Zero Integrity Workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stability, let's face it in games knowing you have a paycheck to come home to grants peace of mind. The campus amenities like coffee and free lunch are a nice perk. I've been able to grow my career here and have been given significantly more responsibility over my time at the studio.

Cons

Absolutely zero integrity when it comes to consistent management of people. The promise of cultural change has been mostly lip service to check a few boxes. Many senior leaders call the Kotaku article "blown out of proportion" or "just a case of a few bad managers." I assure you this is not the case but no one wants to admit the problem is in their house. Discussions of how people are feeling have been all but squelched by a "no rumor milling, no discussions of the lawsuit" gag order instituted by the CEO. Hilariously the studio decided a 2 month holiday vacation was the appropriate response to a COO who has made many feel excluded, uncomfortable and harassed. The takeaway? As long as you perform well in your role it doesn't matter how you treated Rioters 4 years ago. Not acceptable. Our new heros are people who write up a set of fluffy meaningless values. Seriously Riot? We deserve better than cheesy lines like "dream big" and "thrive together." The trainings that have been rolled out in order to get at our cultural issues have been massive wastes of time which have led to zero change in the day to day experience of working at the studio. It is sad to see such a great studio turn to this.

1.0
Oct 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Nice offices at Riot, they look after staff in a financial sense; as in you get food and free tickets and goodies. Riot drives its perks directly towards fulfilling its goal to keep Rioters in the office as much and as long as possible. I read another review, one of the real ones; where someone said it perfectly: I'll quote them, because I cannot possibly rephrase it more eloquently than when they said: "There are some nice people at Riot, some of whom will kindly show you the door if you're not a good culture fit."

Cons

There's quite a few: For example, given that the most senior leadership tout how open an office environment and how flat a structure Riot Games has, they sure spend a vast amount of time in their dedicated conference rooms (read huge offices) behind their usual desks. I can't really speak for what it's like in there with them, because I was never one of the chosen few cliquey people who surround them. Hypocracy is rife, lies are more so. It's hugely corporate while claiming that it is quite the opposite. It claims transparency while having corporate communications locking down any negativity which could get into the public eye. I've seen the mails where senior staff/leadership are "Strongly encouraged to get those who will speak positively of the company." to post reviews, particularly if negative reviews have been posted so as to discredit them. Assuming you are cool enough with the bro-fisting elitism, vicious cliques and frathouse-like environment, you will also most likely be able to ingratiate yourself with those in the leadership and find a way into one of the bizarre 'circles of trust' which many of the leaders here appear to hold dear. Failure is not tolerated in any manner, unless you're favored - in which case you're all good, man. Don't expect clear targets/goals or expectations from your manager, that's not cool enough for Rioters, this means you have to hope you're in that circle of trust and use your divining rod to work out if you're on track, but if you're not - Riot is proud of moving people on, so don't expect to have an opportunity to address your issues. Communication from Managers, some more than others is exceptionally limited, so that's another consideration. Reviews, guidance, coaching...mentoring....yeah, no. Not going to happen. Expect to be brain-washed, you'll get more random Riot merchandise than you can shake anyone's stick at. Which is great if you like that kind of thing. You'll probably be marked down as a non-believer though if you're not seen wearing that Riot gear regularly, or not playing League of Legends as though it was the air you breathe, or working 60+ hour weeks...I'll save you the rest of the list. It's long... If you're a drooling frothy fanatic for all things League of Legends who sleeps with a Teemo doll at night and wakes every morning to your Lulu toothbrush and re-runs of LoL E-Sports, you will probably enjoy the cult that is Riot Games regardless of all of the above. If not, it all depends on your tolerance for poison.

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