It’s taken me three months to write this review because the experience at Sprint genuinely shook me. I’ve worked with multiple organisations across different sectors for almost a decade. Nowhere has left me feeling so drained, disrespected and disposable. The culture encourages silence. People are punished for trying. Feedback is treated like betrayal. Those who leave are written off or spoken about behind closed doors.
For a place that talks so much about feedback and learning, almost none of it lands. There are regular feedback sessions, but they are purely performative or tick box exercises and you’re never truly heard. You quickly realise you can’t challenge anything without suffering the consequences almost immediately. Most people walk on eggshells. Any attempt to push for something meaningful or different is shut down if leadership doesn’t immediately get it.
In one case, I was supporting a business unit with a reporting platform that required technical integration. After seeking guidance from the technology lead, I introduced a readiness checklist to ensure future asks were better scoped and less reactive. Instead, I was criticised by my delivery manager for taking initiative that impacted “his bottom line.” It became clear that internal politics often took priority over doing what was best for the client.
That was the moment I realised they didn’t care about doing what’s right for the client. They cared about protecting their own internal metrics, even if it came at the client’s expense. That wasn’t just disappointing but it was the beginning of months of psychological exhaustion and bullying. Every time I tried to raise something to improve the work or the way we worked, it was met with defensiveness, silence or quiet pushback.
I submitted my notice with the intention of serving it properly and ensuring a clean transition. Instead, I was removed from projects without any warning. I was told not to reach out to any stakeholders myself, including key stakeholders who respected my work and with whom I may work again in the future. I realised Sprint wasn’t interested in protecting my professional reputation.
I’m writing this because no one should have to find out the hard way that the brand doesn’t match the reality. Transparency matters, especially when a company positions itself as people-first. If you’re thinking of joining, ask deeper questions. Speak to people who’ve left. Protect your peace.
