Publix reviews

3.7

66% would recommend to a friend

(21,128 total reviews)
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Kevin Murphy

59% approve of CEO

61% positive business outlook

Publix has an employee rating of 3.7 out of 5 stars, based on 21,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Publix employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

21K reviews
3.0
Jun 6, 2012
Recommend
CEO approval
Business Outlook

Pros

*The pay is ok if you're non-management, but great if you are in management. Really the bonuses, and benefits (401K & given company stock) and insurance are really the only thing worth hanging around for (especially for non-management employees), if you meet the requirements for them, and depending on the managers, you will probably have to work very hard to get them, but there are a few who give those positions away easily. *Great co-workers. There will always be people you make not get along with in life but you should definitely be able to make some great friends here. Publix co-workers usually form long lasting bonds. *They must be doing something right, Publix continues to make record profits, even in a bad economy. They have also never laid off anyone due to company down-sizing or a bad economy. Good job security. *They hire from within, so even if you do not have a degree and work hard, you can work your way up the ladder. *The company is owned and operated by employees. Employees can buy and also are given stock. Publix is not an openly traded stock.

Cons

*The hours are horrible (could start at 4am and end at 11pm or 12am). How bad the hours really are depends on what department you work in and if you are a manager or not. Non-management works a max of 8 hours with usually an hour break, but what you work varies, and could be any day of the week, and your schedule changes from week to week. In management you work 10 to 12 hour days (sometimes longer), and no guaranteed break, but you usually get one, and your schedule can change from week to week though they try to give you a set schedule, if possible. Due to the long hours, and stress of the job, many find it hard to maintain a healthy work/life balance. *This is retail and lets face it- working with the public can make you crazy. *Each store is usually ran differently, even though they are part of the same company. Everything depends on your Store Manager, who makes the rules and procedures as they see fit, even changing the rules or misinforming other employees because of their ignorance or to suit their needs. *The corporate office insists on using archaic technology and software.. I find it ironic that a company that prides itself on being the first supermarket to have such advanced equipment in their stores when they first opened, like automatic opening doors, yet now they consistently fall behind or neglect their stores in this way. *Cut back on benefits to part time workers. This has happened in just the past few years. *The constant cutting back of payroll or not having enough payroll for business needs has to be the number one gripe with most people who work in the stores, especially in management. And that would lead to my next point, how does a manager effectively manage a store or their department if they spend almost all of their time bagging groceries or stocking shelves and making subs? Nor should they spend all their time locked away in their office, but most managers end up making up for the lack of payroll by doing the work themselves. Managers are told to just "make it happen." *Management or leading to management can be very competitive. I have seen people lie and cheat (among other things) to make their way to the next position. *There are a few amazing managers, but sadly not nearly enough to go around. Managers are so key to the stores moral, and to business, but in most areas all the bad managers are placed into the same stores, usually low volume/slow stores, while the good ones go to the high volume/busy stores. I have seen this too many times to count. The same thing has happened can with non-management employees, but in management it can be more detrimental. *In the past few years, there has been a growing disconnect and disdain for Publix corporate and their DM's. They seem almost oblivious to the what goes on in their stores- good or especially bad. It would be amazing to see any District Manager in your store for more than an hour (though there are exceptions, a rare few will spend more time), and even more amazing to see anyone in a management position who is above the District Manager. How do you really know how your stores are operating if no one above the Store Manager ever goes in there?! Managers are asked to spend time with their employees, mentoring and coaching them. I think if the District Managers and Corporate did the same with managers (and even employees) in their stores, I think that alone could make a huge difference in moral and they way the stores are operated.

2.0
Nov 9, 2023

Awful

Recommend
CEO approval
Business Outlook

Pros

If your part time you can literally work 1 day a month if you wanted to and you can select any day/time you want to work. Stock plan is nice and the stock dividends do add up over time with your tenure. Some store managers are great and make it tolerable.

Cons

This place is a cult. Most mangers are divorced and miserable working 60 + hours a week and the pay is awful for the amount of work that’s required of you. If you have a bad store manager every day just feels like shoveling water out of a sinking boat. Because they pay thier employees so poorly most your coworkers are careless and lazy slobs. So you inevitably will end up carrying your department and getting 0 help or remorse from the others in fact they will rub salt in the wound and probably work against you. Also a solid 30% of your coworkers are either under 18 and don’t give a crap about anything or they disabled so good luck working with them let alone when you get promoted and 3-5 baggers have Down syndrome and get lost outside with the shopping carts. I was the best at my job in my district by far and worked with easily 5-6 different stores whilst helping them open close or reset. There’s some great people who work there but they are also miserable and there’s no need for it when the ceo is collecting a bonus worth a few million dollars.

3.0
May 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Sufficient staffing most hours of operation

Cons

Employees are paid much less than current rates in most other less expensive stores. Publix charges premium prices to customers while paying employees less than Walmart, Target, and even Aldi, among other stores. Most employees are payed well below minimum wage, and some have been working with great work ethics and dedication for them for over a decade and still don't make minimum wage. Management is spotty and shifts a lot, often leaving lower mgt positions not truly supervised. There's a pattern of the hard working underpaid long term employees taking up the slack off less capable and less caring enployees that get nearly the same pay. Many class action lawsuits against Publix for not paying fairly. A store that expects customers to pay more for their goods should pay employees better to give customers premium treatment, rather than give employees less than Walmart pay and still expect more from them.

Viewing 13 - 15 of 21,128 Reviews

Glassdoor has 21,552 Publix reviews submitted anonymously by Publix employees. Read employee reviews and ratings on Glassdoor to decide if Publix is right for you.