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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      45% would recommend to a friend

      (5,991 total reviews)
      avatar

      John Gibson

      47% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Paychex has an employee rating of 3.1 out of 5 stars, based on 5,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Reviews by job title

      6K reviews
      5.0
      Jul 14, 2015

      Paychex is a Top 10 Company to Sell For

      Core sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Top-notch Training -Compensation Incentives -Opportunities for Growth -Networking -Sales Experience -Independence -Work-life Balance -Stable Hours -Ethics -Customer Service -Technology -Diverse Product Catalogue to Sell From

      Cons

      -Steep Learning Curve -High Quotas -High Turnover -Inconsistencies from Office-to-Office -Ever-increasing Competition -Highest Price-point in the Market; Requires Strong Value-based selling skills

      avatar
      Paychex Response
      10y
      Thank you for providing this insightful review. We are constantly tweaking and improving our training and development program to attract and retain employees. The advice you provided is great and will be passed along to the training team. However I suggest that you also share these great ideas with your DSM.
      4.0
      Jun 16, 2015

      IT is a mixed bag

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong Co-Op program with Rochester Institute of Technology which has led to numerous full time hires after which does help bring in eager young new talent.

      Cons

      Always pay at the absolute bottom end of a salary range for starting employees. IT is still a very segmented division without a lot of communication between departments. New management is trying to clean this up but a decade+ of bad business decisions and crazy processes are a mountain to overcome. Agile process might be right direction for our development teams but not so much IT. Just competent managers and project managers that know how to run projects and manage employees would suffice.

      4.0
      Jun 8, 2015

      Client technical support specialist

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer work from home, reasonable pay but you have to put in a few years to get there, good vacation and sick pay.

      Cons

      Some of the programs don't work well and there is no rush to fix issues. There is an atmosphere of using workarounds instead of fixing glitches in a timely manner.

      Viewing 268 - 270 of 5,991 Reviews
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      ReviewsPaychex reviews

      Glassdoor has 6,163 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.