Paychex reviews

3.1

45% would recommend to a friend

(5,987 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,987 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Nov 11, 2025
Recommend
CEO approval
Business Outlook

Pros

This is an old school sales environment that focuses very heavily upon self generated prospecting. You are responsible for your book of business with very little oversight. It takes a good 6 months to get ramped up depending on activity level so be ready to live off of your salary for 6 mos. Great people to learn from and lots of opportunity to bring in additional revenue through partner relationships. A great company to build your sales acumen.

Cons

Low base salary in a market that is already saturated with competitors. Feels like selling a commodity rather than taking a consultative role with businesses.

3.0
Nov 10, 2025

Tough Job, Can be Rewarding

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The amount of flexibility and control you have is great! You can run this like it’s your own business.

Cons

Don’t have the best reputation with clients and there is lots of disconnect within between different departments.

Viewing 253 - 255 of 5,987 Reviews

Glassdoor has 6,158 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.