Paychex reviews

3.1

45% would recommend to a friend

(5,990 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Sep 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits PTO Sick Pay Floating Holidays Job Resources Training (when it's relevant)

Cons

-Convoluted and chaotic Processes/SOPs -Lower than average pay -Upper Management doesn't seem to communicate with each other -Departments are silos which makes the job much more difficult to do -Job descriptions are very generic and don't really explain the job well which is how they get away with paying less -Too much or irrelevant training -No career pathing

2.0
Feb 15, 2022
Recommend
CEO approval
Business Outlook

Pros

- Can make good money if you hit quota - Senior Management team has a plan (CEO)

Cons

Middle management is a joke. ——- was my manager and constantly bullied and harassed his team memberss. They demoted him and moved him but still can’t build the case to fire him. Left for a different division and the manager was better but still the most toxic office environment I have ever been in. If you don’t have a college degree and bully people, you shouldn’t be a manager. Plain and simple. Left the company 10x happier.

3.0
Oct 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Great environment and culture, great training and support

Cons

Pay is not competative compared to employers with similar positions. False expectations as far as work load, much higher than expected. Current employees are over worked and leaving because of this.

Viewing 229 - 231 of 5,990 Reviews

Glassdoor has 6,162 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.