Paychex reviews

3.1

46% would recommend to a friend

(5,985 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,985 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work and there are good moral people to be found

Cons

Management doesnt want to hear suggestions or concerns. They want you to be a yes-person. You're held accountable for other departments that have nothing to do with you and if clients are upset with that department its somehow your fault. They are making HRBP's sell products but management says "you're not selling it you're opening the door for a sale"...whatever that means. All CEO cares about is wall-street which is ironic since the stock is doing poorly and at the cost of very high turnover and morale and culture that is in the gutter.

3.0
Dec 3, 2025

Not for everyone

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Uncapped earnings Car and phone allowance

Cons

Bad communication, bad management, high expectations but no support

Viewing 226 - 228 of 5,985 Reviews

Glassdoor has 6,156 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.