Paychex reviews

3.1

45% would recommend to a friend

(5,990 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

- 5% under market price stock buying option - 10% Commission on all sales

Cons

- 2 1/2 days of "training" then you're thrown to the wolves - Your job is basically a telemarketer, trying to convince people from a limited list that YOU are there savior (You are the 43rd person to receive this territory list this year, and every person has already been harassed by Paychex before).

1.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home (although new sales reps won’t be able to for much longer)

Cons

Just overall terrible. Sales reps have outrageous quotas that are just completely unattainable unless you are put into an amazing territory (or you are buddy buddy with managers). They preach this “partnership” between sales reps to send referrals but all the partners care about is themselves and will sabotage your sale to get their own. They consistently reward the most UNETHICAL people because they are bringing in sales. They have people presenting products that they aren’t even licensed in which is highly illegal. Can’t believe they let those people do what they want and harass others. I was borderline harassed by another sales rep who consistently broke the rules. All managers and upper management have favorites and consistently talk about those favorites even in department wide calls. You will not be able to sell unless you harass your clients and start to become unethical yourself. Cannot believe the CEO has let it get this bad. Truly disappointed and cannot wait to leave. I LOVED sales and was good at it, but this job and company has truly ruined any possibility of me going back into sales in the future.

1.0
Aug 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Working remotely, benefits, flexible schedule

Cons

Micro managing, unrealistic metrics, favoritism, unrealistic expectations for promotions, competition is low for the market.

Viewing 220 - 222 of 5,990 Reviews

Glassdoor has 6,162 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.