Paychex reviews

3.1

46% would recommend to a friend

(5,975 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Jan 19, 2026

Excellent Training

Recommend
CEO approval
Business Outlook

Pros

During my 4 years at Paychex I received "World Class" Training. When I reminisce on my time there I reflect on how competent and confident my teams felt and the emphasis on the two terms were used interchangeably in the culture. People felt empowered and results were strong.

Cons

Upward mobility could be slow at times and heavily based on referral activity.

1.0
Jan 17, 2026

Run

Recommend
CEO approval
Business Outlook

Pros

Good coworkers mostly, work from home options, good work/ life balance.

Cons

The company has gone completely downhill. It seems the ultimate goal at this point is to get rid of the American workforce and outsource to other countries. I have no faith or trust in the company because everything is done behind your back. If you live in India, you might as well apply because they are taking over every department. They are sinking ship. Raises and bonuses are almost nonexistent at this point.

3.0
Jan 16, 2026

Good salary

Recommend
CEO approval
Business Outlook

Pros

Salary Good training Benefits Snacks Bonus

Cons

Strict timings Overtime Less night shift allowance

Viewing 169 - 171 of 5,975 Reviews

Glassdoor has 6,146 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.