Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

46% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (250) , Sales Consultant (196) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (66) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , Core Sales Representative (51) , HCM Consultant (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 651 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 387 reviews)); "culture is great and consistent" ((in 337 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 268 reviews)); "Remote working was nice and provided good work/life balance." ((in 266 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 351 reviews)); "Poor Management and pay for what you do" ((in 243 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 149 reviews)); "Low salary and most of the time you are just sitting around" ((in 121 reviews)); "Bad upper management and no one with any background or training in UX" ((in 87 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

3.1

46% would recommend to a friend

(5,975 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Compensation and benefits

2.7

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Jan 22, 2026

Awful

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

There is not too many.

Cons

Management is awful. The product is inferior. You can’t take days off from December until February, so if you have a family I don’t know what to tell you.

2.0

Jan 21, 2026

Strong training and experience, but shifting models and leadership practices made it unsustainable

Senior payroll specialist

Recommend

CEO approval

Business Outlook

Pros

Meaningful exposure to payroll operations and client service Strong initial training for some employees and teams Good work-life balance in certain departments Work-from-home options available Opportunity to build transferable payroll and compliance experience

Cons

Culture increasingly emphasized output over care, support, and consistency Expectations applied inconsistently across teams and departments Micromanagement and a lack of trust in employees Rapid hiring to support frequently changing service models led to rushed and uneven training Constant service model changes increased employee workload and negatively impacted the client experience Disconnect between external client praise and the internal employee experience Ongoing client concerns about company direction Benefits quality declined while employee costs remained the same

2.0

Jan 21, 2026

Not a great company

Account executive

Recommend

CEO approval

Business Outlook

Pros

Decent pay, coworkers, bonuses, vacation

Cons

Work life balance, KPIs, management

Viewing 163 - 165 of 5,975 Reviews

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Jobs at Paychex

Vice President of Ticketing

Facilities Maintenance Service Coordinator

Accounts Receivable Specialist

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Paychex

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Ratings by category

Ratings by demographic groups

Reviews by job title

Awful

Strong training and experience, but shifting models and leadership practices made it unsustainable

Not a great company

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