Paychex reviews

3.1

46% would recommend to a friend

(5,973 total reviews)
avatar

John Gibson

48% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Feb 4, 2026

Run dont walk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, some coworkers, PTO package

Cons

Can't actually use the generous PTO. Leadership has lost its touch and the ball is rolling down hill fast. Insurance premiums up with ultimate lose of coverage. There is no accountability, if you try to bring it up you paint a target on your back. If your a poor performer this is the place for you they will coddle and protect you, if your a high performer prepare for stress and having to put the "team" on your back since you'll be getting all the work of the low performers moved to you.

2.0
Feb 3, 2026

Fine

Recommend
CEO approval
Business Outlook

Pros

Remote work and work life balance

Cons

Low pay, company so large it’s hard to navigate who you need to connect with

Viewing 133 - 135 of 5,973 Reviews

Glassdoor has 6,144 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.