Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

46% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (250) , Sales Consultant (195) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (66) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (54) , Core Sales Representative (51) , HCM Consultant (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 665 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 385 reviews)); "culture is great and consistent" ((in 340 reviews)); "I have a great work/life balance and exceed quota just about every month." ((in 282 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 262 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 357 reviews)); "Poor Management and pay for what you do" ((in 245 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 150 reviews)); "Low salary and most of the time you are just sitting around" ((in 115 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 86 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

3.1

46% would recommend to a friend

(5,968 total reviews)

John Gibson

48% approve of CEO

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Compensation and benefits

2.8

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Feb 6, 2026

Paychex

Channel sales representative

Recommend

CEO approval

Business Outlook

Pros

You can make great money and build strong relationships/ book of business

Cons

Lack of support from leadership/management. High stress environment

4.0

Feb 5, 2026

Project Manager

Enterprise project manager

Recommend

CEO approval

Business Outlook

Pros

Benefits, hours, remote work, internal transfers, EAP

Cons

they have moved away from the feeling of "Paychex family" since the merger with Paycor. Many lay offs, typically retaining the least senior employees. Communication between teams/departments was tenuous but had been improving prior to 2024. Most Managers are good and willing to help/will have your back if needed. Excellent mentoring program, used to have great room for advancement but not sure that is still active with the current state and leadership. Removed DEI which was a blow to many employees.

3.0

Feb 5, 2026

Channel Sales

Smb channel sales consultant

Recommend

CEO approval

Business Outlook

Pros

Work/Life Balance is very good

Cons

Lack of growth opportunities and driving 2-3 hours to territory.

Viewing 124 - 126 of 5,968 Reviews

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