Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

47% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (250) , Sales Consultant (195) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (66) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (54) , Core Sales Representative (51) , HCM Consultant (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 661 reviews)); "Very supportive and great training." ((in 384 reviews)); "culture is great and consistent" ((in 333 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 272 reviews)); "Remote working was nice and provided good work/life balance." ((in 268 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 367 reviews)); "Poor Management and pay for what you do" ((in 246 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 155 reviews)); "Low salary and most of the time you are just sitting around" ((in 115 reviews)); "Bad upper management and no one with any background or training in UX" ((in 89 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

Paychex reviews

Compare reviews

3.1

47% would recommend to a friend

(5,968 total reviews)

John Gibson

48% approve of CEO

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Compensation and benefits

2.8

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

Aug 4, 2008

Get trained, make them pay for your PHR or LAH and leave!

Senior human resources generalist

Recommend

CEO approval

Business Outlook

Pros

Flexibility in schedule and training. They provide excellent training as a new employee. They also are very top notch in terms of teaching labor laws. They also provide hr professionals with the ability to get either their PHR or SPHR and your LAH.

Cons

The pay is not very good. Employees are not properly reimbursed for mileage. Sales get a stipend of less than $300 a month to cover cell phone and mileage costs. HR Generalists only get reimbursed $0.37 per mile. The benefits stink and are expensive. The time off benefits are o.k. although you only get 2 weeks of vacation until your 5th anniversary. The holidays are few (6 total).

2.0

Aug 4, 2008

Great opportunity to get your feet wet in IT...but look elsewhere if competitive salary is a requirement.

Developer iii

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits package (such as tuition assistance, 401(k), medical/dental/prescription drug coverage) and a willingness to assist with training (in-house or vendor provided).

Cons

Salary compensation for this position is well behind other companies; as a result, employees with great work ethics and skills end up leaving. A great annual review typically results in a 2.5%-3.5% raise...which will just about keep you even with inflation. If you work at the corporate campus, your annual "bonus" is an invitation to the clambake...although there's uncertainty as to whether or not it's taking place this year. Also, the company exhibits a general stubbornness to not embrace (or even consider!) work/life balance policies generally accepted at other companies, such as job sharing or working from home.

4.0

Aug 4, 2008

Paychex needs to get back to the basics and work smart not hard

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Customers and CPA base I called on in sales

Cons

over the 10 year period of working there, they went from getting sales from developing relationships with CPA's to a Cold Calling company. They wanted lots of Cold Calls and less time with CPA's. That is working hard not smart.

Viewing 5953 - 5955 of 5,968 Reviews

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Paychex

Paychex reviews

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Ratings by demographic groups

Reviews by job title

Get trained, make them pay for your PHR or LAH and leave!

Great opportunity to get your feet wet in IT...but look elsewhere if competitive salary is a requirement.

Paychex needs to get back to the basics and work smart not hard

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