Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

46% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (250) , Sales Consultant (195) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (66) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (54) , Core Sales Representative (51) , HCM Consultant (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 673 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 412 reviews)); "culture is great and consistent" ((in 328 reviews)); "Remote working was nice and provided good work/life balance." ((in 274 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 271 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 370 reviews)); "poor management and clique type teams" ((in 248 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 155 reviews)); "Low salary and most of the time you are just sitting around" ((in 119 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 85 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

3.1

46% would recommend to a friend

(5,968 total reviews)

John Gibson

48% approve of CEO

45% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Compensation and benefits

2.8

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Aug 24, 2008

Great place to get your start, but may not be the best place to stay.

Senior payroll specialist

Recommend

CEO approval

Business Outlook

Pros

Paychex hires great people who are great to work with. Medical is still 100%, not a 90/10 or 80/20 plan. Good training programs for most positions. Decent amount of vacation/sick/float days usable in year one.

Cons

No cost of living adjustments. Very low merit raises. Revolving door due to the fact that people can't afford to work at Paychex and live in the Seattle area. Always short staffed and over loaded. People are promoted, but end up doing both their old and new positions work because new people can't be kept on long enough to take the workload from the old position. Those that don't leave because of money leave because of stress and no appreciation.

5.0

Aug 23, 2008

Great company and great people

Senior sales consultant

Recommend

CEO approval

Business Outlook

Pros

The company is based on good old fashioned principles. No worries about our financials -- the company has no debt.

Cons

Payroll gets boring after awhile

4.0

Aug 21, 2008

It's tough... but it's good training in sales

National sales support

Recommend

CEO approval

Business Outlook

Pros

Employee Growth and Benefits. Training in sales and customer service. Gain proper social skills and develop friendships with your co-workers. Makes the sales environment competitive and fun. If you meet your sales expectations you can make Conference, which is a trip to Maui or Atlantis.

Cons

Long hours, a lot of rejection, impossible quotas. Low hourly pay. Will do what it takes to steal a sale from you. An inability to call the western regions of the United States after the time of 1 PM. It makes it very difficult to generate leads to the Sales Reps in that time zone.

Viewing 5944 - 5946 of 5,968 Reviews

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Ratings by demographic groups

Reviews by job title

Great place to get your start, but may not be the best place to stay.

Great company and great people

It's tough... but it's good training in sales

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