Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

46% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (250) , Sales Consultant (195) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (66) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (54) , Core Sales Representative (51) , HCM Consultant (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 665 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 385 reviews)); "culture is great and consistent" ((in 340 reviews)); "I have a great work/life balance and exceed quota just about every month." ((in 282 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 262 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 357 reviews)); "Poor Management and pay for what you do" ((in 245 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 150 reviews)); "Low salary and most of the time you are just sitting around" ((in 115 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 86 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

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3.1

46% would recommend to a friend

(5,969 total reviews)

John Gibson

48% approve of CEO

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Compensation and benefits

2.8

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,969 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

Apr 26, 2009

Best place to work but with lower pay

human resources generalist

Recommend

CEO approval

Business Outlook

Pros

The company is very ethical and feels like home, everyone is very nice and respectful...No dog eat dog corporate mentality. I regret ever leaving the company, they are huge about communications and my boss was a great one, very supportive. The benefits were great and they care about their employees well being, not a typical corporate environment which is great!

Cons

The one and only downfall was the pay, it was not up to par with competitors.

4.0

Apr 22, 2009

Ok

Senior payroll specialist

Recommend

CEO approval

Business Outlook

Pros

Great benefits.Seems like my job is secure which is important right now. Good training program.

Cons

Low pay compared to other payroll companies. No PTO time allowded around the holidays(in their defense, they do tell you this during the interview process but still..hopefully you don't have family that lives far away). To much expected for the money.

4.0

Mar 29, 2009

Paychex is a great place to work.

Human resources representative

Recommend

CEO approval

Business Outlook

Pros

The sense of community and great communication.

Cons

They invest heavily in their sales department and not in operations.

Viewing 5920 - 5922 of 5,969 Reviews

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Facilities Maintenance Service Coordinator

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Best place to work but with lower pay

Ok

Paychex is a great place to work.

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