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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      46% would recommend to a friend

      (5,970 total reviews)
      avatar

      John Gibson

      48% approve of CEO

      46% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Compensation and benefits

      2.8

      Senior management

      Paychex has an employee rating of 3.1 out of 5 stars, based on 5,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      3.0
      Nov 7, 2009

      Paychex review

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company overall...People are intelligent and very helpful to one another. Training is amazing and there are high expectations. Benefits are great. Not a lot of turn over...many veterans.

      Cons

      Upper management gets placed in position because of sales numbers and not because of leadership skills...Has been an issue within, but not willing to change it. Pay is average for what you do.

      5.0
      Nov 6, 2009

      Great Place to work

      Client services supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Branch level support is great. if you have a problem your local branch manager will gladly help or listen to you same with core managers. People are always willing to help at the branch level expecially when dealing with frustrations.

      Cons

      Corporate office doesn't ask the branch before doing they just do. branches that deal with the day to day ahve no say when they really should have alot more say. corporate focuses on the wrong aspect of the business when they should look at the current picture.

      3.0
      Nov 6, 2009

      A Decent Company That's Gotten A Little Sidetracked

      Payroll specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job is highly detail oriented, but they provide you with the tools to do the job. There is a very good training program and the company is very loyal to it's employees. You do get a lot of feedback on your work and as a general rule everyone wants to see you succeed.

      Cons

      While it seems like there's always an open position, it feels very difficult to move ahead in the company. Promotions are often based on tenure and/or popularity. If there are specific reasons you were passed over they aren't really explained to you. Management in general seems to want to succeed, but they all have very different ideas about how to achieve it. Also, there is a lack of uniformity among the branches. Each is run almost like an individual fiefdom.

      Viewing 5911 - 5913 of 5,970 Reviews
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      Glassdoor has 6,141 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.