Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

46% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (250) , Sales Consultant (196) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (66) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , Core Sales Representative (51) , HCM Consultant (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 653 reviews)); "Training is great and constant better than other places." ((in 404 reviews)); "culture is great and consistent" ((in 350 reviews)); "I have a great work/life balance and exceed quota just about every month." ((in 278 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 265 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 360 reviews)); "Poor Management and pay for what you do" ((in 243 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 152 reviews)); "Low salary and most of the time you are just sitting around" ((in 122 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 86 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

3.1

46% would recommend to a friend

(5,971 total reviews)

John Gibson

48% approve of CEO

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Compensation and benefits

2.8

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Sep 15, 2010

It was a great ride...until the end.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It is a good business model. You can get referrals and close business as a sales rep.

Cons

The customer service significantly declined over the last year. They got too big and kept on raising prices. No vision or purpose. Too many silos and finger pointing.

1.0

Sep 14, 2010

Negative environment

Benefits consultant

Recommend

CEO approval

Business Outlook

Pros

the relationships I built with some colleagues and clients

Cons

never any positive reinforcement, especially with successes

4.0

Sep 10, 2010

Good Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great opportunities with a good company

Cons

Nothing negative to say about the company

Viewing 5872 - 5874 of 5,971 Reviews

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Jobs at Paychex

Facilities Maintenance Service Coordinator

Vice President of Ticketing

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It was a great ride...until the end.

Negative environment

Good Place to Work

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